Sometimes when an outside doctor documents in writing the need for certain tests they will do them because of medicolegal liability
LOL - This is the case in any environment.
We had an issue with tightening the caps on a particular type of container. For years. Because we didn't have the right wrench. The operator ended up using a hammer to tighten the cap which is - ahem - not ideal. We don't get these containers in very often but when we do there are always concerns about ensuring the caps are properly seated.
When I came on the scene I got an ear-full from the operator about this. He was very frustrated. So I made some noise. One of the engineers (yep - an actual engineer) took a picture to show that the wrench we had for similar caps wasn't the right size.
So - the next time these showed up to be filled, I went down to the plant, made a cardboard template and from that a set of CAD drawings on exactly how a new wrench (which I was assured maintenance could make) needed to be set up and sent that over to them. The next day I got some grumbling in an email from maintenance about buying a new wrench with poor links to wrenches that were the wrong ones.
I checked with the operator a day or so later and it seems that maintenance went out, cut some extra notches in the wrench he already had, bent the arms so that it could be used on these containers and it was all good. An easy fix that probably only took about an hour or so.
I figured that it took me - as the "outsider" pointing out that "hey - we can do better" to get them to do their job - which should have been done about 5 years ago.
I had no issue with the fact that the effort I took to make my template etc was all "wasted" - it got the right people off their butts and doing their jobs. So - not wasted at all.
On BD H52, W50 T27, M26 S21, D23 BD-9-Mar-16 D-15-Jan-18 Final-19-Apr-18 I am a storyteller. The story may do you no good. But a story is never for the listener. It is always for the one who tells